Privacy Policy
How we collect and process your personal data when using our website and booking your stay.
1. Information collection
We collect information when you contact us via the booking form, by email or phone, and when you visit our website. Collected data includes: name, email, phone, billing address, and data needed for the accommodation contract.
We also automatically log IP address, browser data and basic visit information for analytics and website improvement.
2. Use of information
We use your data only for:
- Booking processing and stay-related communication
- Issuing and sending contracts and invoices
- Legal obligations (accounting, taxes, guest registry)
- Service and website improvement (anonymous, aggregated)
We never sell your data to third parties for marketing purposes.
3. Sharing with third parties
We do not share personal data with third parties except for:
- Technical service providers (web hosting, email, accounting) — always with a data processing agreement
- Cases required by law (authorities, courts)
4. Cookies
The site uses essential technical cookies. We do not track you across websites or use third-party advertising cookies.
5. Security
Your data is protected by technical and organizational measures. The site runs over HTTPS.
6. Retention
- For booking — until end of stay and settlement
- For accounting and tax — for the period required by law (typically 10 years)
- For guest registry — as required by local fee laws
7. Your rights
Under GDPR you have the right to:
- Access your personal data
- Correct inaccurate data
- Erase data (where not in conflict with legal obligation)
- Object to processing
- File a complaint with the Czech Office for Personal Data Protection (uoou.cz)
8. Contact
For any privacy questions: info@apartmanhornimisecky.eu or +420 602 219 825.